FAQ
Frequently Asked Questions
Who is behind Tea Lovers Lane?
Hi, I’m Cindy! I’ve created Tea Lovers Lane for people who love tea, teacups, teapots, and the simple joy of tea time. Some of my designs are based on my own hand-drawn artwork, while others are curated graphics celebrating all things tea.
How are the products made?
Each item is made to order—printed especially for you when you place your order. Experienced printers apply the designs to items I’ve carefully selected for tea lovers. Because everything is created on demand, items aren’t kept in storage and ready to ship—they’re printed just for you!
How long will it take to receive my order?
U.S. Orders: Please allow 8–14 days for production and shipping. Items may come sooner but it is best to be conservative about shipping times which can be longer in busy seasons. If you’re shopping for a holiday or special occasion, we recommend ordering early to allow plenty of time for delivery.
Some items may ship separately if they come from different printers.
Most items are printed in the U.S., but if an item is printed elsewhere, you’ll see a note in the product description.
International Orders: Delivery may take up to 30 days. Whenever possible, we work with printers closer to your location, but this isn’t always available.
What is your return policy?
Since each item is custom printed just for you, returns are only accepted if an item arrives damaged, defective, or incorrect. If this happens, please contact me right away at cindy@tealoverslane.com with your order details and a photo of the issue, and I’ll work with you to make it right.
Because items are made to order, I’m not able to accept returns or exchanges for reasons such as size, color preference, or change of mind—so please double-check your selections before completing your purchase.
What if I have other questions?
I’m always happy to help! Just send me a message at cindy@tealoverslane.com and I’ll get back to you as soon as I can.